Your service desk data,
finally visible.
Live dashboards for tickets, technician hours, and client activity. Pulled straight from the ticketing system you already run.
Works with the platforms your team already uses
Everything your MSP needs to see
Stop exporting spreadsheets. Get a live view of what actually matters.
Ticket Trends
Monthly and weekly breakdowns per client: logged tickets, closed tickets, and hours side by side across your whole portfolio.
Technician Analytics
See exactly where your team's time is going. Workload by agent, efficiency scores, closed-ticket rates, and month-on-month comparisons.
Client Insights
Spot high-demand clients early. Compare clients side by side, rank them by activity, and drill into individual tickets with full context.
Customisable Dashboards
Drag, drop, and resize every module into the layout that suits you. Save it once as the default view for the whole team.
Microsoft 365 Reporting
Licence usage, sign-in activity and locations, and shared-mailbox delegates, reported per client alongside your ticket data.
Multiple Dashboards per Client
Your ticketing system, Microsoft 365, and custom multi-source dashboards, all organised per client in one place.
Shareable Reports
Branded PDF reports for any client selection and date range. Email them or share a link. No login needed for recipients.
Team Calendar
Agent holidays, appointments, and UK bank holidays in one view, so you can plan capacity around real availability.
Role-based Access
Owner, Admin, Agent, and Guest roles control exactly who can see and do what, managed centrally across every dashboard.
Third-party integrations
Pull NinjaOne, UniFi, and Hudu reporting into the same per-client view, with more sources on the way.
Up and running in minutes
No infrastructure to manage. No exports to schedule. Just connect and go.
- 1
Choose a plan and sign in
Select your plan and sign in with your Microsoft 365 account. No separate account needed: your existing M365 login is all it takes.
- 2
Connect your ticketing system
Follow the in-app guide to create an API application in your ticketing system. We walk you through exactly which settings and permissions to use.
- 3
Select your technicians
Your active agents are pulled live from your ticketing system. Pick the technicians you want on the dashboard. No manual typing, no spelling mismatches.
- 4
Deploy in one click
We create your managed reports, write your configuration, and generate your first live dashboard automatically, in under 30 seconds.
- 5
Invite your team and share insights
Add colleagues with role-based access. Generate branded PDF reports, share live report links, or email them directly from inside the dashboard.
Ready to see your data clearly?
Get set up in under 10 minutes. No credit card required to start.
Start setup